Shipping Information - Dalton Vacuum

Shipping Policy

Daltonvacuum.com only uses the Best in shipping:

DHL, UPS & USPS

Shipping, Handling, & Returns

We offer free USPS, UPS, & DHL Ground Shipping on all orders over $60 (limited to the continental US). To figure the shipping charge for orders, please use the following chart:

Order Total	Standard USPS	Priority Mail	DHL/UPS Ground	DHL/UPS 2^nd Day	DHL/UPS Next Day
$0.01 - $10.00	$5.95	$9.95	$9.95	$25.95	$33.95
$10.01-$60.00	$9.95	$10.95	$12.95	$29.95	$42.95
$60.01-$300.00	FREE	FREE	$19.95	Call	Call

Most in-stock orders are shipped within 24 hours. All orders will be shipped via DHL, UPS or USPS depending on size and destination. Remember, daltonvacuum.com makes the decision in which carrier your order will ship, including air shipments. Delivery time is generally 3-10 days, excluding weekends & Holidays. Actual delivery time depends on availability, shipping method, and shipping location. Business addresses are always quicker to receive. We do offer express shipping, but in order to provide an accurate quote please call or email us. We do not ship internationally. Dalton Vacuum reserves the right to change carriers without notification. Next Day & 2nd Day Air rates are only valid on packages that weigh less than 5 lbs. Please email/call for rates over 5 lbs.

Please contact us for a shipping quote to Alaska, Hawaii, PR, GU, APO and FPO locations. Always remember to use ship friendly addresses.

Returns for refund

If you are not 100% satisfied with any product, you may return it within 10 days, for refund less a 15% restocking fee and shipping both ways.
All returns must be in the original container with all packaging and materials
No refunds on open packages
Please email or call us to obtain an return authorization code
Please be sure to write your RA# code on all correspondence
We will not assume any responsibility for any product for any item returned without an approved RA Code
All returned items are subject to in store credit only
No returns on chemicals

Damages or Defective Material

If your product is damaged during transit or defective upon arrival, we will replace the item at no cost to you.
Please use reason in determining whether or not the item is truly defective verses being in need of routine maintenance. We will not replace items that are defective for reasons of misuse, abuse, or maintenance tasks, such as unclogging. A vacuum cleaner is not considered defective if it has been disabled by clogging.

Call us today 1.800.511.1417

Note: Some products may vary from actual picture.

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